Terms & Conditions


Welcome to City Girl Jewellery! By accessing and using our website City Girl Jewellery, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • This website is operated by City Girl Jewellery, backed by R.K Fashion Accessories Pvt Ltd.
  • We reserve the right to modify these terms at any time without prior notice. Your continued use of the site indicates acceptance of any changes.

2. Eligibility

  • By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
  • You must provide accurate and complete information during the checkout process.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions and images, but slight variations in color, size, or design may occur.
  • Prices are listed in INR (Indian Rupees) and are subject to change without notice.
  • We reserve the right to refuse or cancel any orders due to pricing errors.

4. Orders & Payments

  • Placing an order on our website constitutes an offer to purchase, subject to acceptance by us.
  • Payment must be completed at the time of purchase. We accept credit/debit cards, UPI, and other secure payment methods.
  • If an order is canceled due to stock unavailability or other reasons, a full refund will be issued.

5. Shipping & Delivery

  • We ship across India using trusted courier partners.
  • Estimated delivery times vary based on location. Delays due to unforeseen circumstances are not our responsibility.
  • Customers must provide an accurate shipping address; incorrect details may lead to failed delivery.

6. Returns & Refunds

  • Products can be returned within 10-15 days of delivery if they meet our Return Policy conditions.
  • Refunds will be processed only for eligible returns after verification. Read our Refund Policy for details.

7. Intellectual Property

  • All content, including images, text, and graphics on this website, is the property of City Girl Jewellery.
  • Unauthorized reproduction or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • In case of product defects, our maximum liability is limited to the purchase amount of the item.

9. Fraud Prevention & Account Security

  • We reserve the right to cancel suspicious orders or restrict access to our website for users violating these Terms.
  • Customers are responsible for maintaining the confidentiality of their account information.

10. Governing Law

  • These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Kolkata, West Bengal.

11. Contact Us

For any queries regarding these Terms & Conditions, feel free to reach out:

📍 Address: A Block, 2nd Floor, Bagree Market, Shop No. A 201, 71, Canning St, Kolkata, West Bengal 700001
📞 Phone: +91 9903 189 119
📧 Email: rkjewellers_1@yahoo.co.in
🌐 Website: City Girl Jewellery

By using our website, you agree to these Terms & Conditions. Thank you for shopping with City Girl Jewellery! 💎✨