Shipping Policy
At City Girl Jewellery, we strive to deliver your orders safely and on time. Please read our shipping policy carefully to understand our process and timelines.
Shipping Locations
We currently ship across India. For international shipping inquiries, please contact us at rkjewellers_1@yahoo.co.in.
Processing Time
- Orders are processed within 3-7 business days after payment confirmation.
- Customized or personalized jewellery may take 7-15 business days to process before shipping.
Tracking Your Order
Once your order is shipped, we will provide a tracking number via email or SMS so you can monitor your shipment.
Shipping Partners
We work with reputed courier services such as Shiprocket, Delhivery, Blue Dart, DTDC, and India Post to ensure timely delivery.
Important Shipping Notes
- Orders are not shipped on Sundays or public holidays.
- In case of any delays due to unforeseen circumstances (weather, strikes, etc.), we will keep you informed.
- Ensure the delivery address provided is accurate to avoid delays or failed deliveries.
Damaged or Missing Items
If your package arrives damaged or an item is missing, please contact us within 48 hours of delivery with clear images of the package and product at rkjewellers_1@yahoo.co.in or call +91 9903 189 119.
Need Help?
📍 Address: A Block, 2nd Floor, Bagree Market, Shop No. A 201, 71, Canning St, Kolkata, West Bengal 700001
📞 Phone: +91 9903 189 119
📧 Email: rkjewellers_1@yahoo.co.in
We appreciate your trust in City Girl Jewellery and look forward to serving you! ✨💎
Let me know if you need any modifications! 🚀